I can’t start my digital consultation
Please ensure you sign in 5 minutes prior to your consultation. You will see the countdown timer, counting down to your call.
If you cannot connect your call, or see the “click to start call” button refresh your browser (press F5 key)
Should you need to refresh your browser, or accidentally click end call, you will simply go back to the blue button, saying click to start call.
This will immediately return you to your consultation.
Each video consultation will be accessible for up to 30 mins from the original start time of the call.